Regular Donor Stops Giving – What Now?
Your regular and loyal donor has suddenly stopped giving. What should you do? First of all, notice that it has happened! Seems obvious, doesn’t it? But it isn’t. Jeff, I, and our team relate to an amazing number of MGOs who are not aware that their caseload donor has...
Donor Changes Mind
The donor had given $25,000 for a project that the MGO had presented to him – a project with intended outcomes he was very excited about. But there was a problem. The MGO couldn’t get proof of performance information from the program people. And, as much as he tried,...
Donor Stops Giving? Ask for an Exit Interview
It’s done all the time in business. And wise people will always ask “why” if something has gone wrong in a relationship. That’s why I was intrigued with Isa Catto’s article in the Chronicle of Philanthropy from last August, putting forth the idea that when a donor...
The Positive Effect of Human Touch in Major Gifts
The effect a MGO has on a donor is enormous, when the donor moves from direct mail communications only to being cared for by a live, warm, caring human being. This effect is one of the least appreciated and valued economic realities of major gifts.Most people think...
Don’t Chase the Shiny Object
Every day I talk with CEOs, EDs, Directors of Major Gifts and Development Directors about the health of their major gift programs. In almost every instance, they each tell me something like this: “Well, our big problem is that we don’t have enough major donors. If you...TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
