by Richard Perry and Jeff Schreifels | Oct 8, 2014 | Attrition, gratitude, Receipting, Thank You | Donor Retention, Major Gifts, Relationships, Stewardship
Several months ago Bloomerang published this graphic showing data from a study called the Fundraising Effectiveness Project. Much of the information on here is known to most of us – namely, that donor retention is pretty low. But there were two pieces of information...
by Richard Perry and Jeff Schreifels | Sep 1, 2014 | Donor-Centered, donor-focused, major gifts | Donor-Centered, Fundraising, Major Gifts, Stewardship, Uncategorized
If there is one area of “moves management” that has never set well with me it’s the word stewardship. Stewardship is what you are supposed to do with donors after they give you a gift. I don’t like it because it conveys a more passive approach to the relationship with...
by Richard Perry and Jeff Schreifels | Aug 18, 2014 | Making a Difference, Need, Results | Major Gifts, Stewardship, Storytelling, Uncategorized
One of the most difficult aspects of major gift fundraising is securing stories to share with donors. This is something that most MGOs struggle with every day. There are two types of stories a MGO needs to collect: Needs stories. The most effective way to convey the...
by Richard Perry and Jeff Schreifels | Aug 11, 2014 | Donors, Rejection, Success | Major Gifts, Moves Management, Stewardship, Uncategorized
It was budget time, and the manager was asked by finance to provide a major gifts forecast for the coming year. The manager and the CFO discussed how they should arrive at the right number and the CFO said: “Look, just take what they (the MGOs) did last year and add...
by Richard Perry and Jeff Schreifels | Aug 8, 2014 | Development Directors, Managing, ROI | Donor-Centered, Major Gifts, Prospecting, Stewardship, Uncategorized
What’s wrong with this picture? Could it be that the top donor of this large non-profit gave $106,000 less from year 1 to year 2? Maybe. Or that a group of $5,000 givers are just “missing in action” in year two? Yep. All of that could be troubling. But most troubling...
by Richard Perry and Jeff Schreifels | Jul 18, 2014 | Director of Major Gifts, gratitude, Thank You Process | Donor-Centered, Major Gifts, Stewardship, Uncategorized
It is always interesting to me how some managers approach the timing of a “thank you” when it comes to giving. It’s as if any kind of delay is acceptable. Let’s make this really personal and see how it feels to you. You come into my office and give me a copy of a book...