by Richard Perry and Jeff Schreifels | Nov 22, 2017 | emotion, Strategy | Communication, Moves Management, Philanthropy
I’ve seen this happen so many times: a very competent person is lauded by others as being “so smart” or “he is so capable – there is nothing that slips by him” or “she knows exactly what to do; there is no one better at it.” But every time that person has to engage...
by Richard Perry and Jeff Schreifels | Nov 10, 2017 | emotion, Emotional Triggers, Passion | Communication, Fundraising, Non-Profits
People purposely watch movies, television shows and video clips that make them emotional. If you have watched the television show “This is Us,” you know before you watch any episode that you will be blubbering in your pillow before the show ends. Or you know when you...
by Richard Perry and Jeff Schreifels | May 31, 2017 | emotion, Passions & Interests, Problem-solving | Asking, Communication, Proposals
“Last year more than a million quarter-inch drills were sold – not because buyers wanted quarter-inch drills, but because they wanted quarter-inch holes.” This oft-quoted concept by Theodore Levitt sums up exactly what your focus should be as a major gift fundraiser....
by Richard Perry and Jeff Schreifels | Apr 28, 2017 | emotion, Pictures | Communication, Moves Management
You can feel deeply about the work that you do, no matter if it is about people, animals, the earth and even inanimate objects like a piece of art or the work of an architect. Whether you are in social services, relief and development, education, the environment, some...
by Richard Perry and Jeff Schreifels | Apr 25, 2016 | Authenticity, Connection, Customer Service, Donor Trips, emotion | Donor-Centered, Moves Management, Relationships, Stewardship, Uncategorized
As major gift fundraisers, I think we do a great job of providing opportunities for donors to give, thanking them for gifts, and providing them even more opportunities to give. What I think we have more work to do on, though, is giving our donors a great experience....