5 Things to Do When You Get Back from the Holidays [Podcast Episode]

5 Things to Do When You Get Back from the Holidays [Podcast Episode]

When you get back to the office or start up your computer again after a holiday, it always takes a while to get re-oriented. To help you refocus on your goals, here are a few tips for where to allocate your time in the first weeks of January. We hope you had a...
Your Reputation Matters: Restoring Donors’ Trust in Your Organization (Part 4 of 4)

Your Reputation Matters: Restoring Donors’ Trust in Your Organization (Part 4 of 4)

I was talking with a business colleague and asked him if he knew Ralph [not his real name]. “You know,” I said. “That guy who used to work at [name of organization].” “Oh, you mean Ralph [last name]? Yeah, I know him. Stay away from him, Richard. He is bad news. Did...
Don’t Stop Sending Direct Response Appeals to Your Major Donors

Don’t Stop Sending Direct Response Appeals to Your Major Donors

A question that Richard and I often get from development directors and MGOs is whether or not caseload donors should get regular direct response appeals (mail and email) just like the rest of the donor file. Our answer is always: Absolutely. Don’t stop sending...