by Richard Perry and Jeff Schreifels | Feb 6, 2023 | Donor Communication, Donor Relations, Passions and Interests | Communication, Donor-Centered, Passions and Interests, Relationships
You can tell when a donor is confused about their relationship with your organization. Here is what you see when that happen. The donor expects to have a relationship where information is freely shared; where they can ask questions; where they will be listened to;...
by Richard Perry and Jeff Schreifels | Nov 23, 2022 | Communication, Relationships, Thanking | Communication, Relationships, Thanking
Many of us in the U.S. are getting ready to celebrate the Thanksgiving holiday tomorrow. But gratitude is a year-long practice, not an annual feast. Studies have shown that practicing gratitude makes people happier, healthier, and more resilient in hard times. And one...
by Richard Perry and Jeff Schreifels | Nov 16, 2022 | Appreciation, Thank You, Thanking | Communication, Relationships, Thanking
Something I’ve been working on in my growth as a leader is to show appreciation for my team. It’s not that I don’t appreciate them; I’m just not good at it, and I don’t always remember to mention it. And I imagine you feel this too. When you’re busy completing task...
by Karen Kendrick | Oct 10, 2022 | Fundraisers, Personal Development, personality traits, Sales | Personal Development, Professional Development, Relationships, Sales
Our society sends some pretty strong messages that the best salesperson, and in turn fundraiser, is an extrovert. And it’s having an impact on the kind of talent entering fundraising. We’ve heard from a lot of introverts who assume that fundraising would not be a good...
by Richard Perry and Jeff Schreifels | Aug 3, 2022 | Donor Attrition, Donor Service, Donor-Centered | Customer Service, Donor Attrition, Donor-Centered, Relationships
It’s so easy to get rid of that mid, major, or planned giving donor on your caseload. Here’s how you do it: Ignore what they are interested in. Your donor has a specific interest as it relates to the mission of your organization. One of the best ways to get rid of...
by Richard Perry and Jeff Schreifels | Jun 8, 2022 | Asking, Donor Relations, Major Gift Officers, Relationship Building | Asking, Major Gift Officers, Major Gifts, Relationships
“I was able to step into the role feeling a lot more confident.” Susan Nahvi, MGO, Friends Committee on National Legislation Susan Nahvi started her career at the Friends Committee on National Legislation straight out of college doing advocacy work as a...