by Karen Kendrick | Oct 23, 2024 | Communication, Confidence, donor calls, Talking | Communication, Donor Conversation, Facilitation, Professional Development
This is the perfect time to sharpen your donor connection skills. And one area I want to focus on today is what we typically call “cold calling,” although I’d like to advocate that we rename this term! First, let’s remember that the people you are calling are generous...
by Karen Kendrick | Jun 7, 2024 | Communication, Empathy, mistakes, Non-Profit Leadership | Communication, Executive Directors, Leadership, Management, Personal Development
Being a good leader doesn’t mean you have to be perfect. On the contrary, the one top tested behavior when it comes to positively impacting your team’s job satisfaction and plan to stay is your ability to admit when you are wrong. Previously, research across...
by Jeff Schreifels | Jun 3, 2024 | Communication, Donor Communication, donor engagement, Fundraising | Cultivation, Donor Conversation, Fundraising, Major Donors, Meaningful Connections, Relationships
We get this question from major gift officers all the time: “How do I get a donor to talk to me?” At any given time, our staff at Veritus is working with over 200 mid-level and major gift officers, so we’re always learning and exploring new ways to connect with...
by Jeff Schreifels | May 6, 2024 | Communication, Donor Communication, Email, Writing | Communication, Customer Service, Donor Conversation, Relationships
Recently on our team Slack channel, our coaches shared that we send a lot of these tips to our clients about how to write an effective email, so I thought it would be a great resource to share them here so they’re all in one place for your easy reference. Here are...
by Karen Kendrick | Dec 15, 2023 | Communication, Donor Communication, Email, Holidays, Planning | Communication, Planning, Structure, Year-End
Everyone at the office is just about ready to shut down their laptops for some time off during the holidays. But you don’t want to leave your donors hanging. What if they have questions about sending in a last-minute year-end gift? Now, this doesn’t mean you or your...