Things Major Donors Love/Hate: Thanking & Appreciating vs. Not Being Valued

You’ve had the experience – you do something for someone and nothing comes back. Silence. Crickets. I had the experience just last week. I honestly did not set out to GET something for taking an action that should have generated an appreciative response. I just did it...
Things Major Donors Love/Hate: Respecting Space and Time vs. Being Bothered

Things Major Donors Love/Hate: Respecting Space and Time vs. Being Bothered

I had given a decent gift to the organization – not a large one, but enough to qualify for major gift status. And I was immediately assigned to a major gift officer. Because I was an involved supporter of this organization, I was in their offices in Washington, D.C....
Things Major Donors Love/Hate: Telling It Straight vs. Manipulation

Things Major Donors Love/Hate: Telling It Straight vs. Manipulation

It had not gone well. The project Bill and Samantha had signed up for was just a tiny shred of what the MGO had sold them. And now they had questions. Tough questions. But the MGO would not answer them because he was afraid of losing their support. So he shared more...
Things Major Donors Love/Hate: Transparency & Disclosure vs. Lying

Things Major Donors Love/Hate: Transparency & Disclosure vs. Lying

I’ve been observing and relating to donors for over 30 years, and they’ve told me a lot. There are some things they love and hate in their relationships with the causes they support. I’ve made a list and I’m going to share it with you, in no particular order, over the...