10 Ways to Wow Your Major Donors and Win Them for Life
Most non-profits are not focused on serving their donors. It’s a shame, because if they did provide their donors with excellent service, the actual investment compared to the eventual return would be overwhelming. But it takes a lot of upfront investment before your...
Taking a Stand for Valuing Customers
It’s so interesting. Major companies are waking up to the fact that the customer is king – not the shareholder. In a recent article published by CNBC, The Business Roundtable, a group of CEOs of nearly 200 major U.S. Corporations have agreed that a company’s main...
Serving Your Donor Breaks Through the Donor’s Noise
A Three-Part Series on Thanking, Reporting Back and Serving Your Major Donors That Will Break Through Their Noise and Bring Them Joy #3 — Serving Your Donor As I said in the beginning of this series, our donor’s lives are incredibly busy. They get bombarded with...
7 Ways to Give Your Donors an Amazing Experience
As major gift fundraisers, I think we do a great job of providing opportunities for donors to give, thanking them for gifts, and providing them even more opportunities to give. What I think we have more work to do on, though, is giving our donors a great experience....TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
