by Jeff Schreifels | Mar 11, 2024 | Donor Retention, Donors as Mission, Employee Retention, Mission, Non-Profit Leadership, Priorities, Retention | Donors as Mission, Hiring and Retaining Staff, Mission, Non-Profits, Prioritizing
I read quite a few online news journals covering non-profits. Essentially, every week I’m reading stories about how donors are taken for granted, how organizations lament how much donor and value attrition is going on, how fundraisers are leaving every 13-18 months,...
by Jeff Schreifels | Sep 6, 2023 | Culture of Philanthropy, Donors as Mission, Reporting Back, Thanking | Culture of Philanthropy, Donors as Mission, Stewardship
Back in 2014, Richard and I published our first book, It’s Not JUST About the Money. In that book, we introduced a concept that was controversial. We said that fundraising is not just about being relationship-focused. It’s also about seeing your donors as your...
by Jeff Schreifels | Aug 30, 2023 | Care, Customer Service, Donors as Mission | Donor-Centered, Donors as Mission, Major Gift Officers
Recently, one of our Client Experience Leaders told me a story that a major gift officer relayed to him that left me dumbfounded. But, sadly, not surprised. The major gift officer had been working with a donor for a few years when the donor said he wanted to leave a...
by Richard Perry and Jeff Schreifels | Sep 16, 2022 | Donors as Mission, Fundraising, Impact Reporting | Communication, Fundraising, Mission
Talking about your mission with donors can sometimes feel challenging, especially if you’re an organization that provides indirect services. Do you know if you’re effectively communicating your mission and impact to your donors? It may seem pretty straightforward for...
by Jeff Schreifels | Sep 27, 2023 | Donors as Mission, Non-Profit Leadership, Organizationally centered | Donor-Centered, Donors as Mission, Focus, Leadership, Mission, Non-Profits
I recently received an email from a VP of Development from a fairly large organization. She’s struggling with the leadership at her non-profit. In that email, she asked us this question: “How do I get our executive leadership to care for our staff and our donors? The...