by Richard Perry and Jeff Schreifels | Oct 19, 2020 | Influence, Persuasion | Communication, Relationships, Teamwork
As a major gift officer, you can have the right caseload, a great strategy, solid program offers and be doing your job right – but you can still fail because of the poor relationship you have with your peers and boss. I’ve seen this happen so many times, where an...
by Richard Perry and Jeff Schreifels | Aug 14, 2020 | New Major Donors, Service, Welcome Series | Donor-Centered, Moves Management, Relationships
For many years I worked at a direct-response fundraising agency. I learned a ton of stuff back then that has greatly helped me with major gift fundraising. It’s amazing how the discipline of direct-response fundraising has inspired our thinking and strategies for...
by Richard Perry and Jeff Schreifels | Jul 17, 2020 | campaigns, Universities | Donor-Centered, Higher Education, Relationships
Last in a 5-Part Series: Great Opportunities at Universities I’m tired of colleges and universities using campaigns as a crutch to bring in cash, rather than building long-term relationships with donors and alumni. Campaigns aren’t necessarily bad, but Higher...
by Richard Perry | Aug 7, 2023 | Connections, donor relationships, Teamwork | Non-Profits, Relationships, Retention, Teamwork
Pay attention to your donor relationships! Care for your donors! Steward your donors! There’s a lot of messaging out there that being donor-centered and donor-driven is the key to solid donor relationships and donor retention. It’s against that reality that I...
by Richard Perry and Jeff Schreifels | Jan 13, 2020 | MGOs, Questions | Curiousity, Donor-Centered, Relationships
Fifth of Six New Year’s Resolutions that will Change Your Life “Successful people ask better questions, and as a result, they get better answers.” — Anthony Robbins You might be thinking, “This is a rather odd resolution. What’s this all about?” I’d be inclined to...
by Richard Perry and Jeff Schreifels | May 31, 2023 | Culture of Philanthropy, Customer Service, Donor Experience, Donor Service, Donor-Centered, Service, Stewardship | Culture of Philanthropy, Customer Service, Donor-Centered, Relationships, Stewardship
Most non-profits are not focused on serving their donors. It’s a shame, because if they did provide their donors with excellent service, the actual investment compared to the eventual return would be overwhelming. But it takes a lot of upfront investment before your...