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Donor Stops Giving? Ask for an Exit Interview

Donor Stops Giving? Ask for an Exit Interview

by Richard Perry and Jeff Schreifels | Apr 5, 2019 | Management, Retention | Cultivation, Donor Attrition, Donor-Centered

The idea of the exit interview is powerful. We suggest you do it with every caseload donor who has stopped giving or is giving less.

Can You Truly Honor Your Donors Without a Strong Mid-Level Program?

Can You Truly Honor Your Donors Without a Strong Mid-Level Program?

by Jeff Schreifels | Jul 24, 2023 | Donors, Mid-level, Retention | Donor-Centered, Mid-level donors, Pipeline Development

Mid-level programs eliminate barriers that cause donors to stop giving and encourage increased engagement with your organization.

Mid-Level Fundraising Honors the Donor

Mid-Level Fundraising Honors the Donor

by Richard Perry and Jeff Schreifels | Mar 22, 2019 | Donors, Retention | Donor-Centered, Mid-level donors, Programs

Honoring the donor ultimately means eliminating any barrier that would cause them to stop giving, and encouraging an increase in their giving and level of engagement with your organization.

Get Rid of the Word ‘Annual’

Get Rid of the Word ‘Annual’

by Richard Perry and Jeff Schreifels | Feb 4, 2019 | Frequency of Giving, Retention, Strategy | Annual Fund, Relationships, Upgrading

The word “annual” is properly used inside a non-profit only, not with donors. With them you only have an on-going relationship that could last a lifetime.

The Fascination with New Money

The Fascination with New Money

by Richard Perry and Jeff Schreifels | Apr 16, 2018 | Donor Attrition, Donor-Centered, New Money, Retention | Management, Prospecting, Return on Investment

Non-profit managers sometimes get fascinated with the quest for new money from new donors, at the expense of taking care of existing donors who can give more.

The Economic Reality of Major Gifts

The Economic Reality of Major Gifts

by Richard Perry and Jeff Schreifels | Sep 11, 2017 | Attrition, Retention | Economics, Management

Many non-profit leaders think that a major gifts program works almost magically. They decide to do it and – BAM! – the money starts to flow in immediately.

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