What Should My Focus Be as I Build Relationships with My Donors?
Have you ever caught yourself not really listening to what your donor is saying on the phone because you’re so busy thinking about how you can get them to meet with you? Or have you ever asked a donor to meet with you, saying you want to get their input, but you...
The Danger of Becoming Your Donor’s Friend
It’s a delicate thing. If you’ve done your job right as a frontline fundraiser, as part of discovering more about how best to serve your donor’s interests and passions, you’ve likely moved into a place intimacy with that donor that feels very personal. And while that...
The Stories We Tell About Donor Phone Calls
From a young age, my mother impressed upon me the importance of the stories we tell ourselves. She’d had a hard life and had overcome much difficulty simply by changing her outlook, or the story she told herself about what she’d been through. It’s a trait I’ve taken...
Fake Relationships and How to Avoid Them
It’s a difficult thing to manage. You really want to care about your donor and help them fulfill their passions and interests, but you also want the money. You have goals to meet, and the pressure is increasing. So, without really intending to, you run the risk of...
Question of the Month: How do you communicate with major donors who never respond to your outreach, but they do continue giving?
You probably have a donor like this on your caseload: one who gives consistently every year but never responds to any outreach from your organization. How are you supposed to communicate with a donor if they never answer any of your phone calls or emails? Before you...TOP RATED PODCAST
Twice monthly, Richard and Jeff address current topics and classic problems in major gift fundraising.
