Things Major Donors Love/Hate: Thanking & Appreciating vs. Not Being Valued

You’ve had the experience – you do something for someone and nothing comes back. Silence. Crickets. I had the experience just last week. I honestly did not set out to GET something for taking an action that should have generated an appreciative response. I just did it...
The Important Back End of Major Gifts

The Important Back End of Major Gifts

One of our blog readers recently commented that many speakers, consultants and category experts write and speak a great deal about the “donor-facing” side of major gifts, but hardly anyone talks about the back end. Good point. Without a fully functional and...
4 Things Your Donor Wants: #4 – To Know Her Gift Made a Difference

4 Things Your Donor Wants: #4 – To Know Her Gift Made a Difference

Last year, Bank of America asked their high net worth clients what was important to them. The answer that came back was not surprising to Jeff and me. It boils down to two big areas: Essential: Health, family and financial security. Important: Connectedness, personal...