by Jeff Schreifels | Oct 9, 2024 | Assessments, Donor File, Insight | Asking, Data, Donor Attrition, Evaluation, Fundraising, Non-Profits, Value Attrition
One of the privileges I have in my work is that I get to review every donor assessment that we do. Over the last 15 years, I’ve reviewed well over a 1,000 of them. I love reviewing them because it gives me great insight on donor behavior, trends, and how much...
by Jeff Schreifels | Jun 26, 2024 | Analytics, Data, Donor Value Attrition, giving trends, Performance, Value Attrition | Data, Giving, Metrics, Value Attrition
I recently got an email from Philanthropy Today with the headline, “Big Gifts Rise by 6% This Year, Aided by a Single Giant Donation.” Now, you probably will not read past that headline because, well, you’re busy. I get that, but what will happen is that everyone will...
by Richard Perry and Jeff Schreifels | Mar 21, 2022 | donor relationships, donor value, Finances | Donor Attrition, Major Gift Officers, Value Attrition
The meeting started out negatively, when the finance person said that a personal donor relationship doesn’t really count – it doesn’t positively affect the retention or contribution of that donor. Now to be fair, he didn’t exactly say it that way. What he said is that...
by Richard Perry and Jeff Schreifels | Mar 2, 2022 | cultivating donors, Stewardship, Value Retention | Donor Attrition, Donor Retention, Value Attrition
This is the third post in a 4-part series on “Why the Healthcare Sector Has to Focus on Major Gifts Now!” In the midst of a global health crisis, it’s devastating that healthcare sector non-profits are doing a really poor job of retaining donors. I mean, the whole...
by Richard Perry and Jeff Schreifels | Dec 31, 2021 | Attrition, Caseload Management, donor relationships | Donor Attrition, Value Attrition
Your regular and loyal donor has suddenly stopped giving. What should you do? First of all, notice that it has happened! Seems obvious, doesn’t it? But it isn’t. Jeff, I, and our team relate to an amazing number of MGOs who are not aware that their caseload donor has...
by Richard Perry and Jeff Schreifels | Dec 29, 2021 | Attrition, Caseload Management, Donor File | Donor Attrition, Value Attrition
Everyone is talking about donor attrition: “We had this many donors, and now we have this many. We lost 40%.” That is an important figure to know. But that does not tell the whole story. In fact, in Jeff’s and my mind it doesn’t tell the most important story, which...