by Richard Perry and Jeff Schreifels | Nov 14, 2022 | Administrative Support, Back Office, Donor Attrition, Value Attrition | Admin Support, Database, Donor Attrition, Fundraising
Have you been back to one of your favorite restaurants post-covid and been utterly dismayed with what’s happened to it? I have. I mean, most of us have some patience and understanding regarding the labor shortage many in the restaurant industry are going through. But...
by Richard Perry and Jeff Schreifels | Jun 28, 2021 | Administrative Support, Back Office, Economics of Major Gifts | Donor Attrition, Value Attrition
Nope. Never. Not going to happen. Won’t happen. Can’t happen. Not true. It’s truly unbelievable to Jeff and me that smart, competent non-profit leaders can’t embrace the fact that a good major gifts program works and is worth the investment. These are the people I...
by Richard Perry and Jeff Schreifels | Jun 23, 2021 | Administrative Support, Back Office, Economics of Major Gifts | Admin Support
Many speakers, consultants, and category experts write and speak a great deal about the “donor-facing” side of major gifts, but hardly anyone talks about the back end. But we need to. Without a fully functional and donor-sensitive back office, all the work on the...
by Richard Perry | Nov 20, 2024 | Attitude, Back Office, gratitude | Reporting Back, Retention, Thanking
One thing that’s difficult for me to do is to focus on the positive things people do. Jeff and my wife both tell me regularly that I am too problem-oriented. There is good and bad news to this reality. The good news is that I am always focusing on what needs to get...
by Richard Perry and Jeff Schreifels | Mar 4, 2016 | Admin support, Back Office, Data Processing, Donor Care, Offer Development, Receipting, Research, support, Systems | Hiring, Impact, Major Gifts, Management, Non-Profits, Overworked, Teamwork, Uncategorized
One of our blog readers recently commented that many speakers, consultants and category experts write and speak a great deal about the “donor-facing” side of major gifts, but hardly anyone talks about the back end. Good point. Without a fully functional and...