by Karen Kendrick | Oct 23, 2024 | Communication, Confidence, donor calls, Talking | Communication, Donor Conversation, Facilitation, Professional Development
This is the perfect time to sharpen your donor connection skills. And one area I want to focus on today is what we typically call “cold calling,” although I’d like to advocate that we rename this term! First, let’s remember that the people you are calling are generous...
by Guest Contributor | Sep 11, 2024 | Communication Preferences, Patience, Permission-Based Asking | Communication, Donor Conversation, Major Gift Officers, Passions and Interests, Permission-Based Asking, Planning, Relationships, Strategic Plans
Don’t worry – Veritus hasn’t turned into a cooking blog! Today we’re talking about human onions. Everyone has onions in their lives. Those are the people with the tough outer shell, where it’s hard to peel back the layers. It’s not just that they’re introverted – they...
by Richard Perry | Sep 4, 2024 | Curiosity, Focus, Relationship Fundraising, Self-Awareness | Donor Conversation, Fundraising, Major Gift Officers, Major Gifts, Non-Profits, Relationships
I was recently talking to the CEO of a large non-profit. She was very frustrated with her major gift manager because he could not, in her words “get his frontline fundraisers to manage their interactions with donors in the right way.” I pressed for more information....
by Jeff Schreifels | Jun 17, 2024 | Donor Communication, Meaningful Connection, Relationship, Relationship Building, Relationship Fundraising | Communication, Donor Conversation, Meaningful Connections, Relationships
It’s surprisingly easy to fall into a rhythm where you forget the human side of your relationship with a donor. You get focused on arguably important things like impact reports, client stories, and ask amounts. But in the rush of everything, are you forgetting about...
by Guest Contributor | Jun 12, 2024 | Donor Relations, Money, Relationship Fundraising | Communication, Culture of Philanthropy, Curiousity, Donor Conversation, Donor Offers, Fundraising, Money, Relationships
What is the ‘yes’ your donor can offer? I recently listened to a Life Kit segment on NPR’s All Things Considered program on the topic of tips for lending money to friends and family. The hot take was, don’t. It can complicate relationships. Well, yes. The...
by Jeff Schreifels | Jun 3, 2024 | Communication, Donor Communication, donor engagement, Fundraising | Cultivation, Donor Conversation, Fundraising, Major Donors, Meaningful Connections, Relationships
We get this question from major gift officers all the time: “How do I get a donor to talk to me?” At any given time, our staff at Veritus is working with over 200 mid-level and major gift officers, so we’re always learning and exploring new ways to connect with...