by Richard Perry | Jun 5, 2024 | Fundraising, Giving, giving trends, Performance, Relationship Fundraising, Revenue | Donors as Mission, Fundraising, Giving, Performance
It’s the classic “sky is falling” drama. A report comes out stating that giving was down, in total, over the previous period. And most people jump on board and put the headline as THE reason their revenue is down. And then we are done. There is nothing more to say....
by Richard Perry | Apr 15, 2024 | Donor Journey, Donor Pipeline, Donor Relations, Organizational development, Relationship Building, Relationship Fundraising | Communication, Donor-Centered, Donors as Mission, Pipeline Development, Retention
This blog post is the first in a series of six titled, “The House Your Donor Lives In.” It’s good to be home. You’ve said that many times, haven’t you? I have. There is something about coming home – where things are familiar, where you feel you belong,...
by Jeff Schreifels | Mar 11, 2024 | Donor Retention, Donors as Mission, Employee Retention, Mission, Non-Profit Leadership, Priorities, Retention | Donors as Mission, Hiring and Retaining Staff, Mission, Non-Profits, Prioritizing
I read quite a few online news journals covering non-profits. Essentially, every week I’m reading stories about how donors are taken for granted, how organizations lament how much donor and value attrition is going on, how fundraisers are leaving every 13-18 months,...
by Jeff Schreifels | Sep 6, 2023 | Culture of Philanthropy, Donors as Mission, Reporting Back, Thanking | Culture of Philanthropy, Donors as Mission, Stewardship
Back in 2014, Richard and I published our first book, It’s Not JUST About the Money. In that book, we introduced a concept that was controversial. We said that fundraising is not just about being relationship-focused. It’s also about seeing your donors as your...
by Jeff Schreifels | Aug 30, 2023 | Care, Customer Service, Donors as Mission | Donor-Centered, Donors as Mission, Major Gift Officers
Recently, one of our Client Experience Leaders told me a story that a major gift officer relayed to him that left me dumbfounded. But, sadly, not surprised. The major gift officer had been working with a donor for a few years when the donor said he wanted to leave a...
by Richard Perry and Jeff Schreifels | Sep 2, 2022 | Fundraising, Older Donors, Planned Giving | Donors as Mission, Fundraising, Planned giving
There’s something about getting old that helps you quickly sort out what’s important in life. I know. I am 74 and getting old. And the sorting has begun. Which is why I wanted to talk to you about how understanding this dynamic of getting older and major gifts is so...