Client Corner featuring MGO Susan Nahvi. Susan shares how the Veritus process has boosted her relationship-building approach.
Even with the best of intentions, non-profits often default to these behaviors that damage their donor relationships.
Exceptional donor service means that the donor feels heard and valued, and it all starts with your role as a fundraiser.
When you write down your non-financial goals for each donor, it reinforces the fact that fundraising is about deepening relationships.
10 things you can do that can sever your donor relationships.
When meeting with a donor, how much listening do you do? To be successful in major gifts, you need to listen more than you talk.